No Returns or Exchanges on Purchases
Our items are fragile and cannot be shipped back and forth. Please make sure you are ordering the correct size and quantity prior to placing your order because we do not allow returns or exchanges. Please contact us for product assistance, questions or inquiries.
Damages and Defective Products
When you receive your order from the mail carrier we ask you to look at these guidelines:
IS THE BOX OR PACKAGE DAMAGED?
Please contact the mail carrier customer service right away and file a damage claim.
IS YOUR ITEM DAMAGED FROM SHIPMENT?
Please contact the mail carrier customer service right away and file a damage claim. You should then contact us.
IS YOUR ITEM NOT WORKING CORRECTLY OR MALFUNCTIONING?
Non-Returnable Items - Customized Items - Printed Items
We cannot accept returns for any custom products.